Terms of Service

1. Acceptance of Terms

By accessing or using ZennVault's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

ZennVault provides digital banking services including but not limited to: account management, fund transfers, bill payments, savings goals, virtual cards, and multi-currency wallets.

3. Account Registration

To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4. KYC Verification

We are required by law to verify the identity of our users. You agree to provide valid identification documents when requested. Failure to complete verification may result in limited access to services.

5. Prohibited Activities

You agree not to use our services for any unlawful purpose, including but not limited to: money laundering, fraud, financing terrorism, or any activity that violates applicable laws and regulations.

6. Transaction Limits

Transaction limits apply based on your account verification tier. These limits are in place to protect both you and our platform. You may request higher limits by completing additional verification.

7. Fees and Charges

Certain services may incur fees. All applicable fees will be clearly disclosed before you confirm any transaction. We reserve the right to modify our fee structure with prior notice.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

9. Limitation of Liability

ZennVault shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services, except where prohibited by law.

10. Contact

If you have questions about these terms, please contact us at support@zennvault.online.